Returns & Exchanges
At BRUISED, we stand by the quality of our garments and offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to making the process seamless.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn items with original tags attached into the original shipping box or a secure mailer of your choice.
Label and Ship
Download and print the prepaid shipping label from your email, attach it to the outside of your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing